These Terms and Conditions (“Terms”) govern your use of www.pellucidadvantage.com and the portals, tools, and pages that Pellucid Advantage LLC (“Pellucid,” “we,” “us”) operates on pellucidadvantage.com addresses (together, the “Services”). By using the Services, you agree to these Terms. If you use the Services on behalf of a company or other organization, you agree to them on its behalf.

Client Agreements Come First

If you access a client portal or receive our services under a written engagement agreement, master services agreement, statement of work, or similar contract, that agreement governs our services and your use of the portal. If it conflicts with these Terms, the agreement controls.

No Professional Advice; No Consulting Relationship

Content on our website is general information about Pellucid and our areas of practice. It is not regulatory, legal, medical, compliance, or other professional advice for your situation, and it is not medical advice for patients. Using the website, or emailing or calling us, does not create a consulting or other professional relationship. A relationship exists only under a written agreement signed by Pellucid.

Information You Send Us

Please do not send us confidential or proprietary information until a confidentiality agreement or engagement is in place. Information sent before then is not treated as confidential and does not create any obligation for Pellucid, including any restriction on the work we do for others.

Portals, Accounts, and Personal Links

Portal access is by invitation only. Keep your sign-in credentials secure, do not share them, and tell us promptly if you believe your account has been used without your permission.
Portal content belongs to, or is confidential to, our client. Use it only as your organization authorizes, and do not download, copy, or share it beyond that authorization.
Some pages, such as research invitations and report links, are reached through a personal link. These links are for the named recipient only. Do not forward or publish them.
We may suspend or end access at our client’s direction, when an engagement ends, or to protect the security of the Services.

AI-Assisted Tools

Some of our tools use artificial intelligence to answer questions or draft content. AI output can be incomplete or wrong. Check it against the underlying data or source before relying on it, and do not treat it as professional advice. Enter only information you are authorized to share.

Acceptable Use

You agree not to: access or attempt to access any part of the Services without authorization; probe, scan, or test their security; interfere with their operation; scrape or harvest content by automated means; introduce malware; or use the Services for any unlawful purpose.

Intellectual Property

The website and its content, design, and logos belong to Pellucid or its licensors. You may view and print pages for your own informational or internal business use. Any other use requires our written permission. Other names and marks belong to their owners.

Links to Other Websites

The Services may link to websites we do not own or control. We are not responsible for their content, policies, or practices, and a link is not an endorsement.

Disclaimer

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, Pellucid disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that their content is complete, accurate, or current. This section does not change any warranty in a signed client agreement.

Limitation of Liability

To the fullest extent permitted by law, Pellucid will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of, or inability to use, the website. Our total liability for any claim relating to the website will not exceed 100 U.S. dollars. Liability relating to our services under a client agreement is governed by that agreement. Some jurisdictions do not allow these limitations, so they may not apply to you.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the website will be brought in the state or federal courts located in Ohio, and you consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve the issue informally.

Export and Sanctions

You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with our Privacy Policy, are the entire agreement between you and Pellucid about use of the website, except where a signed client agreement applies.

Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and change the “Last updated” date. Continuing to use the Services after an update means you accept the updated Terms.

Contact Us

Pellucid Advantage LLC, Loveland, Ohio
Email: info@pellucidadvantage.com